This page explains how to change settings such as rank names and conditions for a membership that is already active.

<aside> 💡 To stop automatic evaluation or make changes to your settings, you need to pause the membership first. Once you have finished editing and reactivated the membership, the new settings will override the previous evaluation results.

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Steps

1. Go to the Dashboard.

2. Click the Stop button.

   

   Note: When the membership is active, the Stop button is displayed. When it is paused, the Start button is displayed instead.

3. Review the notes in the confirmation dialog and click Stop operation.

   

   <aside> ⚠️ ・Stopping operations will pause rank evaluations for all customers. ・It may take time to synchronize data after restarting operations. (Depending on the number of customers, this may take from several hours to several days.)

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4. Once the dashboard displays “Your membership is before the start of operation.”, the operation stop process is complete. You can then update the settings from the Settings page or the Rank List page.

1. After making your changes, reactivate the membership. Refer to the Start Operation page for instructions.

<aside> ⚠️ About evaluation after changes Changes to your settings are not applied to existing customers immediately. To apply the changes, either wait for the next scheduled evaluation or manually run an evaluation for all customers from the Advanced operation page.

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